CAI’s Managed Service Provider (MSP) Contingent Labor provides clients with a strategic sourcing program that reduces costs, improves productivity and processes, increases competition for IT services suppliers, and promotes disadvantaged businesses. As the MSP, CAI is responsible for all service delivery activities including:
- Requisition consultation
- Supplier response management
- Candidate evaluation and validation
- Interview facilitation
- Invoice processing
- Supplier performance oversight
The combination of an experienced on-site account management team, an automated web-based system, and a continuous improvement process enables all participating organizations, CAI, and suppliers to work as a cohesive team to find qualified candidates for every need.
The program utilizes a variety of job titles that encompass various skill levels and technical knowledge. These titles are combined with research-derived fixed hourly rates based on market conditions to ensure both candidate quality and cost savings.
Every participating group, regardless of size, can find talented resources through one procurement vehicle.
CAI has been able to design and manage an efficient workflow process built on best practices and service level agreements that demand Speed, Quality and Accuracy. To date, CAI has successfully managed thousands of engagements across hundreds of organizations.